Professional Services Manager, eDiscovery, GRC
Employment Type: Full-Time
Outstanding opportunity to get involved with a high-growth company and be a major contributor to its success.
*Experience installing Enterprise Software in mid-size/large corporations (behind the firewall a must).
Our clientmakes enterprise information actionable, in-place wherever it resides, for eDiscovery, Governance, Risk and Compliance (GRC), privacy or productivity purposes. With more than 600,000 users in 20,000 different organizations globally, their solutions address mission-critical needs of corporations every day.
Our client has an immediate need for a talented Professional Services Manager to join the Sales Team in this new role. The Professional Services Manager will be responsible for project management and installation of software for Enterprise customers.
Outstanding opportunity to get involved with a high-growth company and be a major contributor to its success. Compensation includes base salary, commission and benefits including: medical, dental, vision and 401K.
Responsibilities:Work directly with customers on project management and software installationResponsible for clientsâ€™ successful implementation of softwareSupport sales team in scoping potential professional servicesDevelop Statements of WorkEffectively communicate project status with both clients and the teamEstablish and maintain long-term relationships to maximize future revenueResourceful and adaptable to dynamic environment of a growth-stage start-upWork from home officeTravel 20%-40%
Qualifications:10+ yearsâ€™ experience in project management and installation of enterprise software a mustExpert knowledge of eDiscovery technology (EnCase, Nuix, Relativity, FTK) a mustExperience in working and managing relationships with enterprise customersStrong troubleshooting/problem solving skillsAble to manage multiple projects simultaneouslyExcellent oral and written communications skillsAbility to work in a fast paced, team environmentAbility to multi-task, take initiative, prioritize, and manage time effectivelyIndependent, entrepreneurial, and results-focusedBachelorâ€™s degree with strong analytical skills. Computer Science, Math and Information Science degrees valued
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