Professional Services Manager, eDiscovery, GRC

Employment Type

: Full-Time


: Miscellaneous

Outstanding opportunity to get involved with a high-growth company and be a major contributor to its success. 

*Experience installing Enterprise Software in mid-size/large corporations (behind the firewall a must).

Our clientmakes enterprise information actionable, in-place wherever it resides, for eDiscovery, Governance, Risk and Compliance (GRC), privacy or productivity purposes. With more than 600,000 users in 20,000 different organizations globally, their solutions address mission-critical needs of corporations every day. 

Our client has an immediate need for a talented Professional Services Manager to join the Sales Team in this new role. The Professional Services Manager will be responsible for project management and installation of software for Enterprise customers.

Outstanding opportunity to get involved with a high-growth company and be a major contributor to its success. Compensation includes base salary, commission and benefits including: medical, dental, vision and 401K. 


  • Work directly with customers on project management and software installation
  • Responsible for clients’ successful implementation of software
  • Support sales team in scoping potential professional services
  • Develop Statements of Work
  • Effectively communicate project status with both clients and the team
  • Establish and maintain long-term relationships to maximize future revenue
  • Resourceful and adaptable to dynamic environment of a growth-stage start-up
  • Work from home office
  • Travel 20%-40%
  • Qualifications:

  • 10+ years’ experience in project management and installation of enterprise software a must
  • Expert knowledge of eDiscovery technology (EnCase, Nuix, Relativity, FTK) a must
  • Experience in working and managing relationships with enterprise customers
  • Strong troubleshooting/problem solving skills
  • Able to manage multiple projects simultaneously
  • Excellent oral and written communications skills
  • Ability to work in a fast paced, team environment
  • Ability to multi-task, take initiative, prioritize, and manage time effectively
  • Independent, entrepreneurial, and results-focused
  • Bachelor’s degree with strong analytical skills. Computer Science, Math and Information Science degrees valued
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