Sr Bus Analyst Commissions
Employment Type: Full-Time
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal (NASDAQ: PYPL) is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 286 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.
The PayPal global sales organization acquires merchant and partners via direct and indirect sales teams as part of the Chief Commercial Officer (CCO) organization. The Commercial CFO team works closely with the CCO and their team to decide the strategy and priorities needed to grow the global business, and the Sales Compensation and Analytics team reports into the CFO for the CCO Org.Reporting to the Sr Manager, Sales Compensation, the Sr Analyst / Analyst, Sales Compensation, will support the implementation and maintenance of the ICM tool, oversee operations, ensure compliance with related industry regulations, assist with audits, and drive process improvements.
Job Description Summary Support implementation and rollout of Xactly Incent, ICM tool. Collaborate with systems team, data team and rest of the compensation team to ensure configuration of all plans and that all plan elements are optimized and properly operating in the ICM tool. Ensure ongoing maintenance of ICM tool throughout the plan year to reflect updates related to new hires, promotions, terminations, and other compensation and headcount movements. Validate transaction batches to ensure accuracy of system crediting process. Define and develop solutions based on newly identified compensation elements. Ensure performance of audits related to key system outputs (Salesforce, Tableau, Workday). Prepare and submit internal and external audit requirements, i.e., IPEs and PBCs. Perform timely monthly, quarterly, and annual calculations of sales compensation; validate and monitor payments to ensure adherence to incentive compensation plan components and company policy. Review end-to-end commissions process to determine placement of necessary controls to mitigate financial risks. Develop and document procedures to streamline sales compensation systems processes and ensure compliance with regulatory requirements. Handle analyzing, reporting, and tracking of sales compensation metrics, including creation of dashboards to highlight key results. Assist payees with questions or concerns related to credits and payments. Ensure timely processing of credit and payment adjustments. Drive resolutions that will minimize/eliminate manual processes. Evaluate opportunities for deceased redundancy in processing to optimize payout administration. Systems and process training Develop and maintain business partnerships with Finance, HR, Legal, and Sales leadership to ensure alignment of incentive compensation plans with organizational, financial, and sales goals. Work with Sales Leadership, Sales Support, Sales Enablement and other leaders to educate on these processes. Assist with projects as assigned by management.
Experience Working in a fast-paced, high growth business environment. End-to-end commissions processing, new hire input, plan generation, administration, commissions calculations, query management, reporting, and systems maintenance. Handling heavy volume of queries and requests from various sales teams. Proven experience in developing, implementing or administering compensation programs and systems. Extensive SPM configuration, including formula writing, workflows, validation rules, calculations and security controls. Defining business requirements, writing user stories, and providing detailed SPM functional designs. Working with internal and external auditors to facilitate quarterly and yearly audits. Documenting current state business processes and system designs as well as making recommendations for future state improved processes and system designs. Have worked with the following platforms: Salesforce, Xactly, Callidus (or similar sales compensation tool), Tableau, and MS Office.
Basic Qualifications A Bachelor’s degree is required in Business Management/Administration, Finance, Accounting or related field. Minimum of 5 years’ experience managing and administering delivery of payouts from successful sales incentive strategies with multiple levels across a diverse workforce. 5+ years recent experience in financial planning and analysis, sales operations, or commissions (commissions experience highly preferred). Deep working knowledge of major ICM tools or systems (Xactly or Callidus). Experience with major CRM systems (Salesforce, MS Dynamics) Expert knowledge of Microsoft Excel and prior experience with data analysis, including the ability to develop and create dynamic tools for modeling and analyzing data. Knowledge of internal and external audit practices. Knowledge of compliance with internal policies and controls as well as compliance with external laws and regulatory guidance including SOX Self-motivated, self-directed with the ability to multi-task and work in a global, matrixed, dynamic, fast-paced environment. Strong problem-solving, analytical, and financial management & modeling experience Excellent verbal communication and writing skills.
We're a purpose-driven company whose beliefs are the foundation for how we conduct business every day. We hold ourselves to our One Team Behaviors which demand that we hold the highest ethical standards, to empower an open and diverse workplace, and strive to treat everyone who is touched by our business with dignity and respect. Our employees challenge the status quo, ask questions, and find solutions. We want to break down barriers to financial empowerment. Join us as we change the way the world defines financial freedom.
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at firstname.lastname@example.org.
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